Campus Facilities Overview
The main campus building for California Institute of Integral Studies is at 1453 Mission in San Francisco, CA. This is where most senior administration and three of CIIS's schools (School of Consciousness and Transformation, School of Professional Psychology and Health, School of Undergraduate Studies) are located. There are also two campuses for CIIS's fourth school, the American College of Traditional Chinese Medicine, located at 455 Arkansas Street and 555 DeHaro Street, both in San Francisco, CA. There are also five counseling training facilities throughout San Francisco (see below).
Main Campus (1453 Mission Street)
There is a security officer stationed in the lobby entrance to the main campus during all building hours. The security officers are on site during all hours of operations, arriving 30 minutes in advance of the building opening and leaving 30 minutes after the close of the building. They check identification (CIIS photo ID or State issued photo ID), respond to safety or security concerns, and conduct period sweeps through the building.
Everyone entering the main campus must show their valid CIIS issued photo ID or sign in after presenting a valid government issued ID. Each employee of CIIS is issued an access code for secure spaces such as the Registration and Business Offices, Financial Aid Offices, Secure Administrative Suites and the Mailroom.
CIIS provides limited parking to employees in parking lots located on either side of the main campus building. All CIIS parking lots are enclosed with gates, secured with access codes and lit with flood lights in the evening. CIIS provides gated bicycle parking to employees and students within one of the side parking lots.
The access codes to the parking lots and the stairwell door are only given upon proof of employee or student status and after signing an agreement that also functions as a log. These access codes are updated periodically.
All floors of the main campus building are equipped with burglar alarms that are activated each night and monitored by an offsite security company. There are also security cameras located in the first floor lobby, fourth floor student services office (registration and business) and the sixth floor hallway.
American College of Traditional Chinese Medicine
455 Arkansas Street
The Arkansas Street campus houses ACTCM administration and student services, including representatives from Student Affairs, the Registrar's Office, Academic Advising, Academic Support Services, and Financial Aid. The upper level of the Arkansas Campus also houses ACTCM's main Acupuncture and Herbal Clinic, which provides its own staffing. There is a parking lot at this site is reserved for faculty,staff, as well as community members accessing clinic services.
555 DeHaro Street
The DeHaro Street campus hosts the ACTCM library, academic classrooms and faculty offices, a wellness room, and an Ear Clinic. The Library has its own staffing and is located outside of the entrance to the classrooms, faculty offices, and wellness room. The classrooms, faculty offices, and wellness room are within a locked door to which students, faculty, and staff are given access codes. The doors to the classrooms, faculty offices, and wellness room lock at certain hours, by which only library staff, if still on-site, can open the door for students, faculty, and staff. CIIS provides limited and reserved parking spaces at 555 DeHaro.
CIIS Counseling Clinics (see locations below)
Our counseling clinics are secure facilities. In all cases, access is controlled by keys and access codes and is granted only to trainees of these counseling centers or employees of CIIS who either work at these training sites or have legitimate reason for access. They are not open to the general public except by appointment.
CIIS has a master lease on the 2nd floor of 1731 15th Street, a residential building shared with an English language school. The building has two Resident Assistants and a live-in building manager. The front door and each individual room are secured by an access code chosen, and given only to, the resident of each room. (Residential housing is discontinued from May 2018).
CIIS provides counseling to students at both 1453 Mission Street and 455 Arkansas Street through the Wellness Center. 1-1 counseling and group counseling are available to enrolled degree-seeking students.
Location and contact information for all campus facilities: (♦denotes leased facilities)
1453 Mission Street
San Francisco, CA 94103
415-575-6101 Security Desk
415-575-6100 Main Switchboard
Security Staffed 7 days a week:
CIIS COUNSELING TRAINING CENTERS
Center for Somatic Psychotherapy ♦
220 Montgomery Street, Suite 600
SF, CA 94104
24/7 Onsite security in the lobby
Golden Gate Integral Counseling Center ♦
507 Polk Street, Suite 450, SF, CA 94102
Integral Counseling Center Church Street ♦
1782 Church Street, SF, CA 94131
Integral Counseling Center Pierce ♦
2140 Pierce Street, SF CA 94131
Psychological Services Center
507 Polk St, Suite 420 - SF, CA 94102
Maintenance/Building Safety on CIIS Campuses
All members of the campus community are encouraged to report any known problems or hazards to Security and/or the Facilities Department. Quickly identifying and reporting any known problems or hazards enhances campus safety for everyone.
CIIS’ Safety and Emergency Response Team (SERT) is an interdisciplinary and cross-departmental team (Operations, Facilities, Human Resources, and Dean of Students Office) which works with the Maintenance Department in identifying and resolving safety issues and in developing safety and security improvements. SERT also oversees updates to the Emergency Response Manual, conducts safety and emergency preparedness training periodically and sends safety tips to the entire CIIS community on a regular basis.
The CIIS Facilities Department is charged with making sure all building systems and structural elements are in safe and operable condition and continuously maintained and inspected. All CIIS facilities are also regularly cleaned in most cases each day. The Facilities Department also maintains a log of material safety data for all chemicals on the premises.
CIIS security officers are contract employees stationed by a highly-regarded security company, which is contracted to conduct security operations by CIIS. They are unarmed, and have the authority to place people under arrest by a private person or citizen’s arrest. Like any member of the Institute, they will call 911 and request police assistance as necessary.
CIIS security officers have the authority to ask persons for identification and to grant or deny access to the campus according to our ID policy. Criminal incidents are referred to the local police. CIIS maintains a working relationship with the San Francisco Police Department. All crime victims and witnesses are strongly encouraged to immediately report the crime to CIIS Security Officers and the appropriate police agency.
Emergency Response and Emergency Planning – CIIS Statement of Policy
As a statement of policy, CIIS is committed to excellence in emergency planning and reviewing our emergency response and evacuation policies at least on an annual basis. We currently have a 15-20 member extended safety and response team (SERT) with 5-7 leaders who meet once a month to review and improve our procedures. We conduct fire and safety drills to assess, practice and quicken our response time.
CIIS has in place detailed emergency response and evacuation procedures for a variety of situations, ranging from such events as a fire, to an earthquake, a power outage, an active shooter in the building, and numerous other, possible, emergency circumstances. A more complete listing of the Institute’s plans and procedures can be found in the public edition of the Emergency Procedures.
CIIS also has an emergency notification system which will send text messages, emails, and voice recordings to all students, faculty, and staff in the event of an emergency. All community members are required to update their emergency contact information on a semesterly (students) or annual (faculty/staff) basis. The emergency notification system is hosted off-site by a third party vendor, who along with designated CIIS administration and staff, can send out appropriate alerts.
Programs to inform students and employees
The Safety and Emergency Response Team (SERT) as well as the departments of Operations and Facilities, Human Resources and Student Affairs, send out informational emails and links to resources on a variety of topics related to the prevention of crime, methods of reporting crime, and personal safety tips. These are sent approximately every two to four months, as well as in response to specific security related concerns – such as earthquake preparedness, general safety tips for students, response to a bomb threat, or responding to an active threat (e.g. shooter). These are often tailored in response to a related event in the news or seasonal issues.
Warning advisories are sent by SERT to the campus community when there has been a confirmed significant emergency or dangerous situation involving an immediate threat to the health or safety of the campus community. These timely warnings are made available through electronic publications and / or are posted in visible and accessible areas on the campus.
Training and Practice Drills
CPR, First Aid, and AED trainings are offered by Human Resources on a periodic basis. CIIS periodically consults with local and national emergency and safety professionals with the goal of assessing and improving the university’s safety and security procedures.
Evacuation and emergency preparedness drills are conducted by SERT, at least on an annual basis, and continually works on improving CIIS safety procedures and policies.
Crime Prevention program
Employees are given information concerning safety and security during new employee orientation. Drills and exercises are conducted randomly during the year. Employees are encouraged to report anyone loitering on the property or in the parking lot. Employees working after dark are encouraged to travel with someone or have Security escort them to the parking lot upon exiting the building. Regular sweeps, both inside and outside, are done by CIIS Security during scheduled working hours.
The Safety and Emergency Response Team (SERT) as well as the departments of Operations and Facilities, Human Resources and Dean of Students, send out informational emails and links to resources on a variety of topics related to the prevention of crime and personal safety tips. These are sent approximately every two-four months, as well as in response to specific security related events. Students also receive crime-prevention information at orientation.
General Complaint Procedures
It is the policy of the Institute to resolve staff complaints through the General Complaint Procedure. This process resolves in a final and exclusive manner any complaint of:
- Violations of Institute policies and procedures contained in this Handbook
- Any and all unresolved complaints based on the Institute’s policies against discrimination and harassment
- Any other complaint or controversy which relates to the interpretation or the application of this Handbook or other publications of the Institute related to staff
These instances shall exclusively be resolved by the General Complaint Procedure.
Resolving Issues Informally
Staff members are requested initially to attempt informal means to resolve problems and complaints. Such means may include first initiating a calm and candid discussion with the person or persons involved, discussing it with his/her supervisor, or requesting advice from a peer or colleague. A staff member’s good-faith attempt to resolve an issue under this process will not cause any adverse decisions by the Institute concerning that employee.
After individual attempts to resolve a problem informally have been exhausted, it is important to discuss the situation with someone who can take further action to resolve the complaint. It is recommended that the employee’s supervisor or a member of the Human Resources department be consulted.
Registering a Formal Complaint
After it is apparent that resolution will not occur through informal means, a staff member may file a formal complaint. Complaints of unlawful discrimination, harassment or retaliation must be resolved exclusively via the General Complaint Procedures, as detailed above.
To initiate a formal complaint:
- A clearly-written statement of the complaint and steps that were attempted to resolve it should be delivered to the Human Resources office. The complainant will receive notification that the complaint was received.
- In all cases, the Human Resources Director will attempt to have the complaint resolved between the parties involved.
- Complaints must be filed within 120 calendar days of the action or within 120 calendar days of learning of the basis of the complaint.
- Upon receipt of the complaint, the Director of Human Resources will determine who must be notified of the complaint and will advise the complainant that a review and investigation will begin within 14 calendar days of receipt of the complaint.
- If the Director of Human Resources deems it appropriate, the identity of the complainant may be kept confidential during the process.
- An assessment of the complaint and occurrence(s) may be led by a designated grievance officer or an external ombudsperson or investigator. The complainant will be notified of the investigation outcome.
- The Director of Human Resources will notify all parties and the President of the Institute of the final resolution via a memorandum stating the outcome.
To file a complaint of harassment
CIIS employees must provide a written complaint to their Supervisor, Provost, or Human Resources as soon as possible after the incident, but no later than 180 days. The complaint should include details of the incident(s), names of the individuals involved, and names of any witnesses. Supervisors will refer all harassment complaints Human Resources. The Institute will immediately undertake an investigation of harassment allegations.
If the Institute determines that unlawful harassment has occurred, remedial action will be taken in accordance with the circumstances involved. Any employee determined by the Institute to be responsible for unlawful harassment will be subject to appropriate disciplinary action up to and including termination. Human Resources will advise all parties concerned of the results of the investigation. The Institute will not retaliate against an employee for filing a complaint and will not tolerate or permit retaliation by management, employees or co-workers.
The Institute encourages all employees to report any incidents of harassment forbidden by this policy immediately so that complaints can be quickly and fairly resolved. The Federal Equal Employment Opportunity Commission and the California Department of Fair Employment and Housing investigates and prosecutes complaints of prohibited harassment in employment. If you think you have been harassed or that you have been retaliated against for resisting or complaining, you may file a complaint with the appropriate agency.
If the complaint is judged to be invalid and malicious in intent, the accuser may be subject to disciplinary action, which may include suspension, dismissal or other penalty.
From the Policy for the Protection of Students from Sexual Misconduct:
CIIS is committed to maintaining its campus and programs free from all forms of sexual misconduct. This particular policy is geared most directly to the protection and safety of students.
By this Policy, all forms of sexual misconduct, including sexual and gender-related: violence, assault, harassment, domestic violence, dating violence, and stalking are prohibited and will be promptly responded to with disciplinary or other corrective action measures that are appropriate.
This policy also explains the procedures of CIIS that allow for fact-finding for those students who find themselves to be victims of sexual misconduct and to provide ways in which the Institute supports and protects its students. This Policy applies to misconduct whether it occurs on CIIS property or anywhere else that has a connection to sponsored events or programs involving the Institute. Off-campus conduct that the Institute thinks can interfere with students having a safe or welcoming experience or education at the Institute, or that poses a threat or danger to the CIIS community, is still within the Institute’s oversight for the protection of our students and any incidents should be brought to our attention.
Notice of Nondiscrimination: This particular policy concerns matters involving sexual misconduct. However, please know that CIIS’s other policies in the Student Handbook prohibit other kinds of misconduct inflicted against students. CIIS does not permit discrimination or harassment in its programs and activities on the basis of race, color, national origin, ancestry, sex, gender, gender identification or expression, sexual orientation, disability, age, religion, medical condition, veteran status, marital status or any other characteristic protected under law.
Incident(s) that involve one of these other kinds of misconduct will be handled under the CIIS Student Code of Conduct Process.
For information related to academic misconduct, or other misconduct that is not sexual misconduct, please refer to the applicable sections of the student handbook for your program. CIIS is committed to maintaining its campus and programs free from all forms of sexual misconduct.
Employee Assistance Program
CIIS employees have access to the Lincoln Financial Employee Connect program which offers 24/7 confidential support, guidance and resources. This includes:
- Assistance for employee or an immediate household member, including any family member who is age 16 or older
- In-person help with short-term issues
- Toll-free phone and Web access 24/7
- Phone access to legal counsel and a 25% discount on follow-up services
- Work/life services for assistance with such issues as: Child care, elder care and adoption, Relationships, or Financial issues
Alcohol and Drugs
The Institute promotes a safe, healthy, and productive work environment for all individuals at the Institute. We comply with federal, state, and local laws governing the possession, use, and distribution of unlawful drugs in the workplace. It is the objective of the Institute to have a workforce that is free from the influence of controlled substances (illegal drugs) and alcohol during work hours. The Institute prohibits the unlawful possession, use, or distribution of illicit drugs and alcohol by its students, staff, and faculty on Institute premises or as part of any of its activities. Any staff member may be demoted, suspended, or terminated for noncompliance with these laws or Institute policy.
The unlawful manufacture, distribution, dispensation, possession, and/or use of controlled substances or alcohol are regulated by a number of federal, state and local laws. These laws impose legal sanctions for both misdemeanor and felony convictions. Criminal penalties for convictions can range from fines and probation to denial or revocation of federal benefits (such as student loans) to imprisonment and forfeiture of personal and real property.